How can we help you today?

Support

Help! I am getting Login Failure in Client!
The Login Failure error is caused by either by incorrect information or by login server issues. If you are getting this error, please check these things. ...
Wed, May 18, 2016 at 5:10 PM
Help! I sold my item to an NPC!
If you accidentally sold your item to an NPC, we will need the following information in order to help you. 1. Name of the character 2. Name of the ser...
Tue, Mar 1, 2016 at 4:16 PM
Help! I can't open my Supply/Gold Box!
There is a limit to how many supply/gold boxes that can be opened each week. When this limit is reached, players will not be able to open more of these boxe...
Mon, Mar 7, 2016 at 2:05 PM
GM! I caught a map glitcher! What do I do?
If you see a player using a map glitch or exploit, please take a screenshot or video of the player in question. DO NOT post this players information on the ...
Wed, Mar 9, 2016 at 8:41 PM
GM! Why did you delete my ticket?
When a ticket is responded to, this will change the status of your ticket to Resolved or Closed. You will need to switch tabs to look at 'All Tickets...
Thu, Mar 10, 2016 at 2:59 PM